by Gregory Kaeser | Apr 26, 2014 | Dynamics CRM
This article excerpt, by Janet I. Tu, originally appeared here: http://bit.ly/1cELTHx Microsoft has added automated marketing, self-serve customer service and social listening capabilities to its Dynamics CRM offerings. The new offerings—which will be part of a...
by Gregory Kaeser | Apr 26, 2014 | Uncategorized
This article excerpt, by Janet I. Tu, originally appeared here: http://bit.ly/1cELTHx Microsoft has added automated marketing, self-serve customer service and social listening capabilities to its Dynamics CRM offerings. The new offerings—which will be part of a new...
by Gregory Kaeser | Apr 26, 2014 | Dynamics CRM
This article excerpt, by John Koetsier, originally appeared here: http://bit.ly/1jwIhs1 Back office, meet front. Microsoft highlighted new updates to its growing suite of Dynamics business applications at its Convergence 2014 conference in Atlanta, Georgia....